What Personal Information We Collect and Why
When you open an account with us, we collect your name, email address, phone number, and payment identifiers associated with DANA, OVO, GoPay or QRIS to complete transactions and verify your identity. We also log device information and session activity to detect unusual access patterns and
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keep your account secure. Location data at the city level — for example, confirming activity originating from Denpasar — may be used to validate session consistency and flag irregular login attempts. We do not sell your data to third parties. Retention periods vary by data category:
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transaction records are held for the duration required by applicable financial regulations, while marketing preferences are removed within 30 days of your opt-out request. Access and data processing depend on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.